frequently asked questions

Do you offer credit account facilities?

All goods must be paid for at time of order.
Can we pay by Cheque or BACS?
All goods must be paid for online by credit/debit card or PayPal.
Can we supply a rough up of the artwork for you to use?
All artwork must be supplied finalised at the correct size. Please visit the artwork page for full info.
How long will my order take to despatch?

On Standard Service - up to 10 working days.
On EXPRESS SERVICE - up to 3 working days
more info

Can I specify a different delivery address to the cardholder address?
Yes. Simply fill in the shipping details in the Checkout window.
Can my order be shipped outside the UK mainland?
We are only able to ship to UK Mainland addresses
Can I re-order the same job again at a later date?
We do not hold artwork on file once a job is produced. Please place a new order and re-supply the artwork.
Can you supply sizes, shapes or products not listed?
Possibly - Please click on the ENQUIRE button on any page and provide the exact details of what you require.
I am having difficulty providing artwork, can you help?
Please click here for information on supplying artwork or having artwork professionally designed.

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